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May 18, 2013
blog

Analytics – Equip the Man, Not Man the Equipment

Analysts often presume that the users of the findings and results from their analytics-based studies will immediately understand and appreciate their impressive work. They may be wrong. The analysis may be too complex or is not answering the question the user is seeking. How can analysts focus more on people than the technology they have mastered?...More
May 17, 2013
blog

It's Here! COSO's Updated Internal Control-Integrated Framework Arrives

The updated COSO Framework is the result of 25 months of design, input, draft review and redesign....More
May 10, 2013
blog

Modernizing the Call Center—Back to the Future

In today’s highly competitive markets, superior customer service may be the only way a company can achieve and sustain a competitive advantage and the call center is integral to delivering customer service....More
May 9, 2013
blog

FATCA: New Rules in the Offshore Assets Game

Know your customer, know your FATCA obligations, know your filing and reporting requirements, and know the IRS is intent on finding your offshore assets and penalizing those not willing to play by their rules....More

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