David Borowski

Changing BPO Value Proposition through Technology, Part 3: Considerations when Implementing Technology-Based BPO Models
Implementing a technology-based BPO solution requires the right combination of planning and execution.
Changing BPO Value Proposition through Technology, Part 2: Evaluating Labor vs. Technology Models
To make the right BPO decision, go through a rigorous selection process, and include the right functional and technical stakeholders to evaluate the benefits of each approach.
Changing BPO Value Proposition through Technology 
The emergence of new business process improvement approaches has resulted in a more confusing—but potentially more compelling—optimization landscape for enterprises.
The Changing Dynamic of the Outsourcing Relationship
The evolving provider approach to shared risk and benefit should encourage reluctant buyers to take a fresh look at outsourcing.
2012 Outsourcing Checklist
Ten practical insights for organizations considering outsourcing in 2012.
After the Transition: Realizing the Benefits of Business Process Outsourcing Through Active Provider Governance
The key to creating, sustaining, and enhancing business process outsourcing (BPO) value is establishing provider governance as a core component of your outsourcing strategy and tactics. David Borowski, Senior Associate with Pace Harmon, presents four areas to focus on.
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